About Hines

About us

Two founders, deep expertise, and a deliberate decision to stay specialist — because we'd rather do excellent work for the right clients than average work for everyone.

Two men wearing blue Jelly Digital coveralls sitting on a yellow couch with a window and green trees in the background.
OUr story

Why we started Jelly Digital

Most digital agencies are generalists. They'll take on the florist, the law firm, the online retailer, and the tradie — and produce mediocre results for all of them because they don't know any market deeply enough.

Rob and Rhys started Jelly Digital to do the opposite. We focused on trades businesses and professional services firms — and went deep on both. That means when we build a website for an electrician or an accountant, we already understand their customers, their search behaviour, their competitive landscape, and what makes someone pick up the phone.

We're based in Auckland, we work across New Zealand, and we're deliberately staying small so we can stay good.

Two men holding takeaway coffee cups, walking and laughing outside a cafe on a street with parked cars.

Our team

We’re a four cylinder, diesel fuelled team of two. Working unreasonable hours for reasonable people. We pride ourselves on helping Kiwi businesses by exceeding expectations on a regular basis.

Bearded man with dark hair holding black sunglasses near his chin, wearing a blue striped shirt against a dark background.
Rhys
Co-founder & Creative Director

Rhys leads web design and branding. He has a sharp eye for what makes a business look credible and trustworthy — and a strong opinion that most tradie websites look like they were built in 2009. He's here to fix that.

Man with dark hair and beard wearing a blue striped shirt and dark jacket, smiling slightly against a dark background.
Rob
Co-founder & Digital Strategist

Rob leads strategy, SEO, and Google Ads. He's obsessed with how small businesses win online — and has spent the last several years figuring out what actually moves the needle for trades and professional services firms in the New Zealand market.

Values

How we work

Specialist, not generalist

We work with trades businesses and professional services firms. That's it. Deep knowledge of two markets beats shallow knowledge of twenty.

Results over optics

We don't dress up vanity metrics as wins. Every service we offer has a clear line back to leads, enquiries, or revenue for your business.

Plain English

No jargon, no fluff. We explain what we're doing and why, and we give you straight answers about what's working and what isn't.

Auckland-based, NZ-focused

We're local. We know the NZ market, we know Auckland suburbs, and we're available when you need us — not in a different timezone.

What our customers say

Trusted across New Zealand

Jelly have literally doubled our business. We're getting at least 8 new leads a week off the website alone — and with their Google Ads and SEO on top, the phone doesn't stop. They rebuilt our brand and website from the ground up and the difference has been night and day. Couldn't recommend them more.
James
Wellington
Bloody good to work with. Sorted us out with a pricing plan and website that shows what we're about. Easy to work with and we're already seeing more jobs.
Shaun Brannigan
Wellington
Awesome to work with, really happy with the website Jelly Digital set up for us. Looks great and got us online looking professional. They took care of everything. Highly recommend them, made the whole process super easy.
Steve Clarke
Wellington
Best investment we've made in the business. Jelly built our website, got us ranking in Google, and set up our Facebook ads. We now get consistent work from the website every week. The team are easy to deal with and they actually understand trades businesses.
Rangi Ngata
Manukau, Auckland
Jelly set up our Google Ads and SEO and within the first month we had more enquiries than we could handle. Had to turn the ads off briefly while we caught up. Good problem to have. They also gave us really clear reporting so we always knew what we were getting for our money.
Craig Olsen
East Auckland
Our old website was embarrassing — we were doing great work but the site didn't reflect it. Jelly did a full rebrand and new website. Now when we send prospects to the site they actually call us back. The branding work in particular was brilliant — very professional.
Sarah Tuitama
West Auckland

FAQs

Got questions? We've answered the most common ones here.

How do you report on results?

All clients on ongoing retainers receive a monthly report covering the metrics that matter for their specific services — lead volume, cost per lead, keyword rankings, organic traffic, or ad performance depending on the scope. We focus on business outcomes (enquiries, leads, revenue) not vanity metrics (impressions, followers).

What makes Jelly Digital different from other agencies?

Two things. First, we specialise in two specific client types — trades businesses and professional services firms — which means we understand your industry, your clients, and what converts, rather than treating every business the same. Second, we're a small team which means you deal directly with the people doing the work, not account managers passing messages. You get senior-level thinking without the agency overhead.

Do you work outside Auckland?

Yes. The majority of our work is done remotely so we can work with businesses anywhere in New Zealand. We have clients in Wellington, Christchurch, Hamilton, and regional areas. If you're in Auckland, we're happy to meet in person — for everyone else, video calls work just as well.

Do you sign contracts?

Yes. All projects and retainers are covered by a straightforward service agreement that protects both parties. We don't lock clients into long-term contracts for ongoing services — retainers run month-to-month with 30 days' notice to cancel. We'd rather earn your business every month than hold you to a term.

Do you offer ongoing monthly support?

Yes. Most of our clients are on ongoing retainers that include a mix of services — SEO, Google Ads management, content updates, or a combination. Monthly retainers start from $600 + GST/month depending on the scope. One-off projects (websites, branding) are also available.

How do I get started with Jelly Digital?

The easiest way is to fill in our contact form or give us a call. We'll book a free 30-minute strategy call to understand your business, your goals, and what you're currently doing online. From there we'll put together a clear proposal — no vague scope, no surprise fees.

Do you handle both trades and professional services clients?

Yes. Jelly Digital was built to serve both trades businesses and professional services firms. We keep these client tracks separate — different strategies, different content, different tone — but the expertise, tools, and quality of work are consistent across both. This also means we can support referral relationships between trades clients and professional services clients (a builder and their accountant, for example).

Who does Jelly Digital work with?

We primarily work with two types of clients: trades businesses (electricians, plumbers, builders, landscapers, and other trades) and professional services firms (accountants, HR consultants, lawyers, and IT providers). We have deep experience in both niches and understand what converts in each industry.

Where is Jelly Digital based?

We're based in Auckland, New Zealand, and work with clients across Auckland and throughout New Zealand. Most of our work is done remotely, so location is rarely a barrier.

What does Jelly Digital do?

Jelly Digital is an Auckland-based digital marketing agency specialising in trades businesses and professional services firms. We design and build websites, run Google Ads and Meta Ads campaigns, manage SEO, and create branding — everything a growing business needs to win more clients online.

Ready to get started?

 We take on a limited number of new clients each month. If you're a trades business or professional services firm ready to grow, we'd like to hear from you.